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Records that cannot be found

A patient's history exists in exactly one ledger, in one building, on one shelf.

A family reviewing paper health records

What happens today

Paper files live where they were written. If the folder is at another facility, in a locked office, or lost to flooding, the clinician in front of the patient has nothing to read. Staff search shelves while a queue builds outside the door.

What it costs

Time spent looking for a file is time taken from the patient in front of you.

What replaces it, step by step

On the platform

One patient record, held on the device and replicated when a connection appears: searchable by name, hospital number, geocode, QR card or fingerprint.

01

Register once, keep the identity

The front desk registers the patient once. The record carries a hospital number, a geocode down to the boma, and optionally a QR card or fingerprint, so the same person is found again without a folder.

02

Find the patient in seconds

Search by any of those identifiers. The result is the whole record: every past encounter, prescription, result and referral attached to that person.

03

Hold it on the device

The record lives on the facility device, so a power cut or a dropped connection does not remove access to the history in front of the clinician.

04

Replicate when a connection appears

When bandwidth returns, changes sync both ways. The file is no longer in one building on one shelf: it exists wherever that patient presents.

Where this is handled

Reports assembled by hand at month endAll challengesHistories rebuilt from memory