Results that never reach the clinician
A lab slip has to survive a walk across the compound.
What happens today
The bench produces a number, writes it on a slip, and hopes it finds the person who ordered it. Critical values travel at the speed of whoever is carrying them, and a slip that goes missing is a result that was never taken.
Abnormal and critical findings sit unread while the patient goes home.
What replaces it, step by step
On the platformResults release straight into the chart, critical values require two-eyes confirmation and message the ordering clinician, and unreviewed results breach a visible SLA.
Order electronically
The clinician orders from within the encounter; the lab receives it as a worklist item tied to that patient and that visit.
Track the specimen
Collection, receipt and analysis are stamped, so anyone can see where a sample is instead of asking.
Release into the chart
Validated results publish straight to the ordering clinician's inbox and onto the patient's record. Nothing has to be carried across the compound.
Escalate the critical ones
Critical values require two-eyes confirmation and notify the ordering clinician directly; results left unreviewed breach a visible turnaround SLA.